Shared Services · DATA Department

Group Infrastructure Operations Report

DATA: Digital Advancement, Transformation and AI · ADU · Liwa University · NEMA / KG / ARC · Infrastructure, network, data centre and security
Period: 4 Sep to 3 Oct 2026
Source: Site24x7

At a glance

Where services stand and where we are focusing.

Live · Site24x7

Highlights

    Focus areas

      Group scorecard

      One row per entity. Green meets target, amber needs watching, red misses.

      Live · Site24x7

      1. Service availability

      Active monitors only. One cell per day.

      Live · Site24x7

      2. Incidents and recovery

      Outages detected by Site24x7 in the period. Recovery is the average length of an outage.

      Live · Site24x7

      Total downtime by service, minutes

      3. Capacity

      22 monitored servers, all ADU. Bar is the 30-day average, the line marks 85%, the figure after it is the peak.

      Live · Site24x7

      Memory used, highest 5

      Disk used, highest 5

      4. ERP, SIS and Oracle Cloud

      PeopleSoft Finance, HR and SIS at ADU, Liwa ERP on Oracle Cloud, and the Boomi integration platform.

      Live · Site24x7

      Uptime by system, last 30 days

      Application response time, probe in Dubai

      Server and Oracle Cloud detail

      ADU ERP servers, 30-day average and peak

      Oracle Cloud instances, Liwa ERP

      5. Internet usage and peak bandwidth

      Abu Dhabi internet links, last 30 days. Download is traffic from the internet to the campus, upload is the reverse.

      Live · Site24x7
      Daily download trend, main leased line

      Daily average download, Mbps. Lighter bars are Friday to Sunday.

      6. Student Wi-Fi, dorms and housing internet

      Aggregated ADSL link on the perimeter firewall (bond9, ADSL 4), last 30 days. Download is traffic from the internet to students, upload is the reverse.

      Live · Site24x7

      Hourly profile, average Mbps by hour of day (Gulf time). Solid lines are download, dashed are upload. Shaded band is the weekday peak window.

      Daily trend and hour-by-day heat map

      Daily average download and upload, Mbps. Lighter bars are Friday to Sunday.

      Heat map, hourly download by day. Darker is busier; the plateau shows when the link runs at its ceiling, and rows show how each week changes.

      7. Top anomalies

      Unusual behaviour flagged by Site24x7 against each metric's own baseline, last 30 days. An anomaly is a deviation, not an outage.

      Live · Site24x7

      Top 5 monitors by number of anomalies. Deviation is the worst reading against its baseline.

      8. Network and facilities

      Devices currently monitored in Site24x7.

      Live · Site24x7
      The DC Environmental Monitor was unreachable for about 2.5 days (26 to 28 Sep, and twice on 1 Oct). This is reachability only, with no temperature or humidity readings, so confirm with facilities whether the sensor or its network path failed. UPS-03 had one 3 minute gap on 25 Sep. Only 6 devices are onboarded. Core switches, Wi-Fi access points and campus WAN links are not yet monitored, so they cannot appear here.

      9. Certificates

      Public site certificates, soonest expiry first. Red under 30 days, amber under 90.

      Live · Site24x7

      10. Security posture

      Planned sources: Defender, Imperva, Cloudflare.

      Planned
      Planned content:
      • Defender: high-severity alerts, exposure and device health
      • Imperva: attacks blocked and top targeted sites
      • Cloudflare: traffic, threats mitigated and DNS health